Rebecca Ciota publishes chapter

Rebecca Ciota, the Technology & Web Services Librarian at the William A. Wise Law Library, co-authored a chapter for Handbook of Research on Library Response to the COVID-19 Pandemic (ed. Barbara Holland) with Erika Barber, the Systems Support Specialist at Grinnell College.  The chapter, "A Pandemic at the Library: Lessons from COVID-19 About Technology Needs for Remote Working During a Crisis," details the efforts of Ciota and Barber during the COVID-19 pandemic in providing appropriate technologies to the Grinnell College library personnel in order to work remotely, while the campus shut down to enforce rigorous social distancing protocols.  The authors also discuss lessons learned and best practices for providing appropriate technology for work-from-home for library personnel, in case of another crisis.